Weathergraph

Subscriptions and plans

How can I change my subscription plan eg. from Monthly to Yearly? #

Go to Settings - your name - Subscriptions, select Weathergraph and pick a plan you like. Here is Apple's guide.

How can I change from subscription plan to Forever? #

1. Cancel the existing subscription first:
   Go to Settings - your name - Subscriptions, select Weathergraph and cancel the subscription (see Apple's guide).
2. From the Manage my subscription screen in Weathergraph:
   Select the Forever option, and confirm.

I would like to cancel my purchase. #

No problem! Here's how to request refunds for App Store apps.

If you have a bit of time, could you please drop me a short email at support@tomaskafka.com and tell me what you didn't like? I'd love to make Weathergraph better. Thank you!

I am not sure if purchasing the subscription succeeded — how can I check my active subscriptions (or cancel them)? #

Here is Apple's guide: Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

In short:

1. Open App Store app on your iPhone.
2. Tap the blue profile icon at the top right corner, then tap Subscriptions.
3. All active and lapsed subscriptions will show up, and you can change or cancel them here.

If the subscription appears here, but you still don't have Pro features in the Weathergraph app:

Please open the Weathergraph app, scroll down and tap the Check Pro button, scroll down on a subscription screen, and tap the Restore Purchases button.

I re-installed Weathergraph. How do I restore my subscription? #

Please scroll down in the Weathergraph app, tap the Get Pro button, and in a purchase screen, tap Restore purchases button.

I cannot restore purchases on my Apple Watch. #

I apologize for this. The restores seem to be broken on WatchOS 9 (I already reported this to Apple), so as a fix, the app synchronizes the purchase state through iCloud.

Here is how to do it:

1. First please make sure you have iCloud Drive turned on. On your iPhone, open Settings, tap your profile (first item on top of the list), then iCloud, then iCloud Drive, and make sure it's turned On. This (a bit counterintuitively) allows apps to use iCloud for syncing.
2. Then please still on your iPhone run Restore purchases from Weathergraph's Manage my subscription (pr purchases) screen. This will sync your purchases to the iCloud.
3. After that, please go to your watch, and on the payment screen run Restore purchases. This will fetch your surrent purchases from both App Store (which now seems to fail), and from iCloud (which should succeed thanks to previous points).

Did this activate Pro on your watch? If not, please let me know — thanks!

Can I share the subscription with the whole family? #

I have decided to not enable the family sharing, as the subscription needs to pay for weather data, and while it would probably be okay for two people, Apple's family may have up to six people and all of their devices (watches, phones, tablets, macs), and with a family like that (and regular background updates for widgets and watch complications), the cost of data could easily exceed the proceeds from subscription.

I got a Pro code, how to redeem it? #

Moodistory has a great simple guide.

Please follow it, then open Weathergraph on your phone or watch, open the payment screen, scroll down, and tap the Restore Purchases button.

App and features

I cannot reinstall Weathergraph, I only see a Purchased button on my iPhone and it is disabled #

On an iPhone or iPad:

Please:

1. download any other free app
2. and then return to Weathergraph App Store page

Thank you, @leokenis, for this workaround!

On an Apple Watch:

Open the App Store app on your watch, search for "weathergraph' (with finger writing), select Weathergraph weather forecast, and there you will be able to install the app.

This seems like an App Store problem with apps that were formerly watch-only, and I reported this problem to Apple.

How do I read the weather? #

Please have a look at the legend:

How do Nowcast and rain alerts work? #

With a Pro unlocked, Weathergraph checks nowcast every 15 minutes for upcoming precipitation in your location.

If rain, sleet, or snow will arrive in the next 2 hours according to nowcast radars, Weathergraph will show a warning on the complication.

Weathergraph also shows rain or snow probability, when there is no precipitation detected yet, but nowcast reports a higher than 50 % chance.

Weathergraph warnings show on all large graphical or text complications on Infograph Modular, Modular Compact, Modular Max, Modular, Utility, Activity, Infograph, Photo, Astronomy, Explorer, Motion, Memoji, Solar graph, and Timelapse watchfaces.

If you have set up nowcast alerts, Weathergraph will warn you with a notification. Please keep a Weathergraph complication active, so that Weathergraph is allowed to check the forecast regularly in the background.

How do I change complications on my Apple Watch watchface? #

Apple has made a great step-by-step guide to changing and customizing watchfaces.

Weathergraph keeps asking for location again and again. #

Please choose Allow while using the app in a permission dialog.
Weathergraph needs to be able to know your location to show actual weather (it doesn't send it to any third party though — see privacy policy). If you have chosen "Allow once", then the app can only ask for the location once, and next time it will show the permission dialog again.

To change Weathergraph's permission to 'Always allow', please open Settings on your iPhone, scroll down to Weathergraph, tap Location, and pick While Using the App.

Weathergraph's location permission dialog appeared again even though I gave it Allow while using the app access, or I see Weathergraph was denied permission to ask for a location below the forecast. #

It seems that when the application requests the always-on location permission (necessary to allow the app to ask for a location during a complication update in the background), then this permission is reset during WatchOS or iOS update.

I suppose they made it like this to reset permissions once in a while to prevent rogue apps from tracking you forever, but recently there has been a lot of minor security updates, which triggered the location update screen.

I suggested to Apple (rdar://FB9733269) to only do this with major updates (like 8.0, 8.1 ...), not on every minor security update, but currently, it works like this for the minor updates as well.

Press info

I would like to write about Weathergraph, is thehre a press kit? #

Of course! Here you go:

• Weathergraph press kit
• Press media and sreenshots

More questions

What is the story with a similarly named app in the App Store? #

I think we arrived at that name independently, but I am very sure I was first by a couple of years. I have released Weathergraph under that name on Pebble in 2016 and on Garmin in 2017.

I have a different suggestion, idea, or problem to solve #

Just let me know at support@tomaskafka.com — thanks!